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Collaborating: Finding Common Ground For Multiparty Problems
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Collaborating: Finding Common Ground For Multiparty Problems

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商品簡介

Veteran mediator Barbara Gray presents an innovative approach to successfully mediating multi-party disputes. A superb resource for managers, public officials and others working to solve complex problems such as labor disputes, disposal of toxic wastes, racial integration, and the use of biotechnology.

作者簡介

Barbara Gray is an urban planner with eighteen years of professional experience in community design and transportation planning. She currently manages the Transportation Systems Design and Planning group for the Seattle Department of Transportation.

目次

Tables and Figures.

Foreword.

Preface.

Acknowledgements.

The Author.

THE NEED FOR COLLABORATION.

Collaboration: The Constructive Management of Differences.

The Impetus to Collaborate.

THE DYNAMICS OF COLLABORATION.

The Collaborative Process.

Turning Conflict into Collaboration: A Case Study.

Understanding the Political Dynamics of Collaboration.

Coping with Power and Politics: A Case Study.

Fostering Collaborative Outcomes: A Mediator's Role.

DESIGNS FOR COLLABORATION.

Collaborative Designs for Solving Shared Problems.

Collaborative Designs for Resolving Conflicts.

TOWARD A COLLABORATIVE WORLD.

Developing a Theory for Collaboration.

Overcoming Obstacles to Successful Collaboration.

Future Challenges for the Collaborative Process.

References.

Index.

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