AGILE COMPETITORS AND VIRTUAL ORGANIZATIONS：STRATEGIES FOR ENRICHING THE CUSTOMER

Praise from business leaders for Agile Competitors and Virtual Organizations "This book is right on target! It clearly and concisely depicts the dramatic changes that are taking place in the marketplace. I recommend this book to every company that wants to remain competitive in an agile world." --Jerry Junkins Chairman, President and CEO, Texas Instruments "For managers plunging into the wilds of manufacturing to seek the source of future competitiveness, this is an indispensable handbook. Don't expect to find ordinance surveys that will take you straight to the Fountain of Agility, though. It's too soon for that kind of detail--but too late to wait around for it. What's here is a treasure map. All the main landmarks are pointed out, leaving plenty of elbow room for exercising your imagination and creativity." --Otis Port "This book provides insightful perspectives on the important elements of this emerging production paradigm. It's must read." --Donald L. Runkle Vice President and General Manager, Saginaw Division, General Motors "It is a critically important book for everyone who is concerned with how we succeed in the face of changes, challenges and opportunities presented by the global economy." --Lynn R. Williams Past President, Steel Workers Union "This magnificent work will inspire a new generation of business leaders to anticipate customer requirements, create new markets and balance the people, process, and technology resources of the enterprise to delight customers and enrich not only customers but also members of the agile virtual enterprise." --Aris Melissaratos Vice President, Science Technology and Quality, Westinghouse Electric Corporation "This book is an outstanding and important look at the most important requirements for directing a company toward the goal of maximizing opportunities with today's customers. Each element is covered in a direct and well-organized manner and can be used to help identify positive change. It will help you rethink the strategic direction of your company." --Marc I. Balmuth President, Caldor, Inc. "Agile Competitors is a very valuable tool for anyone involved in today's competitive race. It is essential reading for anyone involved i#

CONFRONTING CHANGE AND UNCERTAINTY.

What Is Agility and Why Do We Need It?

The Emergence of a New Industrial Order.

Agility: A Framework for Mastering Change.

The Transition to Agility.

THRIVING ON CHANGE AND UNCERTAINTY.

Leading, Learning, and Thinking.

Virtual Organizations.

Enriching the Customer.

Customizing Agile Business Strategies.

Barriers to Assimilating Agility.

Enabling Systems and Infrastructures.

Measuring Agility: A Self-Assessment Approach.

Epilogue.

Appendix.

References and Suggested Readings.

Index.