商品簡介
Improve your organization's productivity with the power of trust!
Interpersonal Trust is crucial to achieving high performance within any organization. This complete training program is packed with the information and tools necessary to get your organization running effectively and efficiently.
Learn the five essential trust-enhancing behaviors:
* Sharing relevant information
* Reducing controls
* Allowing for mutual influence
* Clarify mutual expectations
* Meeting expectations
What you need to run Organizational Trust Survey Computation Diskette:
A PC or Macintosh computer with Microsoft Excel version 5.0 or later.
Facilitator's Guide
You'll learn how to develop the behaviors that result in increased trust between individuals. The Facilitator's Guide also includes instructions on how to administer, score and interpret each of the three surveys to ensure maximum results.
Interpersonal Trust Survey (ITS)
Individuals use this self-assessment to discover their own opinions about interpersonal trust. Participants will become aware of the behaviors necessary to build and maintain interpersonal trust.
Interpersonal Trust Survey-Observer
This survey assesses how others see a specific individual's trust-related behaviors. Participants can compare how others view their behavior with how they themselves perceive their own level of trust.
Organizational Trust Survey (OTS)
Scores from the OTS can be used to measure your employees' opinions of the level of trust within your organization. You can then take the necessary steps to improve the degree of trust within your organization.
Discover the potential of interpersonal trust and watch your organization soar ahead of the competition!
作者簡介
GUY L. DE FURIA is president of Delta Consulting Associates, Inc. He has worked extensively with branches of the U.S. military and with such organizations as the Federal Emergency Management Agency, Sara Lee Products, Metro Building Supply, Inc., and Warnock Automotive. In addition, he has authored courses and training materials on organizational development, human resources management, and human relations topics. He lives in Manassas, Virginia.
