商品簡介
For change leaders, Biech presents six steps and 23 activities for implementation. She includes optional ideas; theories, models, and history; tips on facilitating change; and an employee's success guide. Activities relate to assessing leaders, barriers, resisting change, building trust, rewarding employees, and evaluating the process, among others. The CD-ROM contains worksheets, assessments, and tools to accompany the text. Biech, the author of many books and articles on consulting and training, is associated with an organizational development firm that helps organizations work through large-scale change. Annotation c2008 Book News, Inc., Portland, OR (booknews.com)
