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Listening With Empathy: Creating Genuine Connections With Customers And Colleagues
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Listening With Empathy: Creating Genuine Connections With Customers And Colleagues

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:NT$ 898 元
無庫存,下單後進貨(到貨天數約30-45天)
下單可得紅利積點 :26 點
商品簡介
作者簡介

商品簡介

"John Selby presents his four-step Listening with Empathy mood-management method for rapidly shifting from negative to positive moods at work, feeling good in your own skin in the present moment, and making authentic heart contact with customers, clients, and colleagues"--Provided by publisher.

作者簡介

John Selby is a psychologist, cognitive-science researcher, entrepreneur, and international speaker with thirty years experience developing these core mind-management techniques. He conducted groundbreaking cognitive research at the National Institutes of Health and the Bureau of Research in Neurology and Psychiatry and the New Jersey Neuro-Psychiatric Institute. Founder and former CEO of The BrightMind Network and currently head of Consciousness Management Systems, John is a specialist in creating online experiential-instruction formats that deliver effective and affordable training to organizations throughout the world.?

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定價:100 898
無庫存,下單後進貨
(到貨天數約30-45天)

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