商品簡介
In a timely text covering information and communications technology (ICT) in a period of high uncertainty in which organizations are wielding ICT as a strategic weapon to stay competitive, Koh and Maguire (both at the U. of Sheffield, UK) stress the importance of having a robust strategy in place before implementing ICT. They present an array of tools, techniques, and methodologies available to implement an ICT plan to meet knowledge and risk management and other challenges facing organizations. The text includes lessons learned from international mini-cases highlighting critical concepts and success factors in ICT utilization, infrastructure, and resources; data input checklists; and specific applications including telecommunications, the travel sector, online gambling, firms providing ICT services, and sectors in developing economies (e.g., banking in India). Annotation c2009 Book News, Inc., Portland, OR (booknews.com)
