Trust and Technology in a Ubiquitous Modern Environment: Theoretical and Methodological Perspectives

Contributors in management theory, sociology, organizational psychology, information science, and marketing outline theoretical approaches to trust and technology and explore trust and technology in interpersonal and organizational contexts. The themes explored are inspired by two streams of research: the tradition that focuses on trust through democratizing access to information and the tradition that argues that technology undermines trust as it increases monitoring. Some specific areas discussed include Internet trust and online banking, the computers-are-social-actors paradigm, mobile phone use among poor urban youth in Bangladesh, and anonymous work blogging. Latusek is affiliated with Kozminski University, Poland. Gerbasi is affiliated with California State University-Northridge. Annotation c2010 Book News, Inc., Portland, OR (booknews.com)