商品簡介
This is the first book to provide a step-by-step guide to the methods and practical aspects of acquiring, modelling, storing and sharing knowledge. The reader is led through 47 steps from the inception of a project to its conclusion. Each is described in terms of reasons, required resources, activities, and solutions to common problems. In addition, each step has a checklist which tracks the key items that should be achieved.
作者簡介
Dr Nick Milton has worked in the area of knowledge engineering and knowledge acquisition for over 10 years, first as a researcher at the University of Nottingham, then as a consultant Knowledge Engineer, and now as Chief Knowledge Architect at Epistemics Ltd. As a researcher, he worked on the development of techniques taken from AI (for capturing expert knowledge) for their use in Knowledge Management. As a consultant Knowledge Engineer he has worked on multiple knowledge acquisition projects and helped develop and implement methodologies for a number of large organizations. He has provided training and support to many hundreds of knowledge engineers (e.g. in Airbus, Rolls-Royce and BAE Systems). He is an expert in the PCPACK software tool and part of its development team. A major thrust of his work has been to maximize the benefits of knowledge engineering to a company while also enabling novice knowledge engineers to learn and apply the approach.
