商品簡介
Discusses how businesses can link their activities in design, manufacturing, accounting, and marketing to form a chain of customer action that improves efficiency and productivity
作者簡介
Richard J. Schonberger, author of the bestselling Japanese Manufacturing Techniques, World Class Manufacturing, and World Class Manufacturing Casebook (also from The Free Press), is a world-renowned authority on production and manufacturing. President of the consulting firm Schonberger & Associates, Inc., in Seattle, Washington, he was formerly George Cook Professor of Management at the University of Nebraska.
