Management Engineering for Effective Healthcare Delivery

Kolker, a project manager at a children's hospital and Story, a consulting manager for a company's healthcare performance solutions division, compile 20 chapters discussing the role of management engineering methodology in the healthcare delivery process. The contributors, who have backgrounds in management, engineering, medicine, health systems analysis, and and are from the US, Europe, Australia, and Asia, illustrate the methodology for making managerial decisions in different healthcare areas as well as fundamental management engineering principles. They overview management engineering and discuss how hospitals are dynamic systems requiring special management, covering such topics as the use of simulation modeling in healthcare delivery, managing stakeholder dissonance, using radio frequency identification and real time location systems, and barriers to healthcare delivery as a service system. They also describe outpatient clinical management and scheduling, electronic health records, patient flow, and cost management. Annotation c2011 Book News, Inc., Portland, OR (booknews.com)