IMPROVING EMPLOYEE PERFORMANCE THROUGH AND COACHING

Intended for managers, this book offer advice on conducting an employee appraisal interview, identifies the five requirements for an effective performance review program, and provides sample forms. Originally published as How to improve performance through appraisal and coaching in 1988, the second edition adds a recent health care system case study. Annotation c2006 Book News, Inc., Portland, OR (booknews.com)

Donald L. Kirkpatrick holds B.A., M.A., and Ph.D., degrees from the University of Wisconsin in Madison. At the Management Institute of the University of Wisconsin, he taught managers at all levels the principles and techniques of many subjects including Human Relations, Communication, Managing Time, Managing Change, Leadership, Motivation and Decision Making. In industry, he developed a performance appraisal system for International Minerals and Chemical Corp. Later he served as Personnel Manager of Bendix Products Aerospace Division. He is a past national president of the American Society for Training and Development, and received the 2004 Lifetime Achievement Award in Workplace Learning and Performance, the Society’s highest honor. He is a member of Training Magazine’s Hall Of Fame.