Public Sector Reform Using Information Technologies

Computer science, public administration, and information are among the perspectives contributors bring to discussions of how technology can be one of the tools for widening inclusivity in government services. Their overall themes are electronic government and public sector transformation issues and strategies, applied electronic government, and its infrastructure. The topics include Kenya as a case study of information technology and resistance to public sector reforms, government and inter-organizational collaboration as strategies for administrative reform in Mexico, evaluating the use of structured electronic-forum tools in consultations on public policies, electronic developments in Turkey for supporting public sector transformation, and data mining applications in the service of electronic government. Annotation c2011 Book News, Inc., Portland, OR (booknews.com)