Managers are under increasing pressure to deliver better results faster than the competition. Meeting today's tough challenges requires complete mastery of a full array of management skills, from communicating and coaching to public speaking and managing people.
The Results-Driven Manager series is designed to help time-pressed managers hone and polish the skills they need most. Concise, action-oriented, and packed with invaluable strategies and tools, these timely guides help managers improve their job performance today--and give them the edge they need to become the leaders of tomorrow.
Face-to-Face Communications for Clarity and Impact urges managers to speak directly and confidently, assert themselves in uncomfortable situations, make a case convincingly, offer constructive criticism, and use the spoken word more effectively.
