商品簡介
Curtis, a communications consultant who conducts seminars and workshops, helps managers hire and retain the right employees using strategic interviewing. She explains what strategic interviewing is and how other types fail; how to write job descriptions, conduct virtual interviews, and set up a professional recruiting process; how communication and listening skills play a key role in the interview; how to establish trust; the POINT process (planning, openness, intentional listening, and testing the interview and its effectiveness) and its six listening skills; how to interview without breaking the law; how to deal with sticky situations such as a candidate who talks too much or asks personal questions; retention; and behavior-based and team interviewing. Annotation c2012 Book News, Inc., Portland, OR (booknews.com)
作者簡介
Joan C. Curtis, EdD, is CEO and communications consultant for Total Communications Coach, a Georgia-based firm.
