Understanding Health Care Management—A Case Study Approach

Current healthcare practitioners and administrators as well as students of healthcare administration will benefit from the case studies presented by Goldsmith (health policy and management, U Massachusetts at Amherst) in this thoughtfully composed book. The book is divided by theme in order to facilitate full understanding of effective health care management: patient and family perspectives, corporate governance, human resource management, organization, change management, planning, marketing, finances, legal issues and corporate compliance, and working with the Office of Inspector General's Advisory Process. The case studies are provided by a variety of healthcare administrators and providers and represent a diverse selection of situations healthcare managers can be expected to experience. Discussion questions are included with each case study to encourage thoughtful engagement with the text. Annotation c2012 Book News, Inc., Portland, OR (booknews.com)