商品簡介
With this workbook containing 52 weekly modules, Hakala-Ausperk, the director of a library system in Ohio who teaches library and information science at Kent State U., shows library leaders how to build a great team. She explains personality types, organizational culture, and the steps for laying the groundwork of a team; recruiting staff and the hiring team; narrowing candidates; interviewing and making hiring decisions; blending team members; developing a training plan, creating and implementing goals, and selling the learning organization to the team; communication and growth, including coaching, meetings, and writing; resolving conflicts, using discipline, and firing; making decisions, understanding viewpoints, delegation, and building trust and confidence; planning and strategy; the team environment and values; and intentional success through short and long-term goals. Annotation c2013 Book News, Inc., Portland, OR (booknews.com)