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Authored by renowned telehealth pioneer Barton D. Schmitt, MD, FAAP, Pediatric Telephone Protocols
provides proven solutions for consistently high-quality telephone care. This popular resource from the American Academy of Pediatrics features more than 125 tested decision-support protocols spanning 98% of common pediatric complaints—everything from abdominal pain and anaphylaxis to thrush, tick bite, and trauma.
Here’s the help triagers need to handle calls with complete confidence.
Highlighted triage assessment questions—step-by-step checklists to help gauge the urgency of patient problems and select the appropriate disposition Parent-reassuring home care instructions Prescription and nonprescription medication questions, dosages, and recommendations Detailed User’s Guide—a valuable training tool for triage and advice personnel Reproducible telephone log sheets—standardize call documentation and save charting time Quality assurance checklist—for staff training and evaluation, enhanced caller satisfaction Urgent updates—immediate Web access to protocol changes Spiral-bound format—lies flat for convenient use
The14th Edition has been updated from cover to cover
NEW look and feel for streamlined triage—eye-appealing double-column format helps triagers scan relevant
protocols more easily, zero in on callers’ specific concernsmore rapidly.
Content updates—more than 90% of all protocols revised, many extensively.
New protocols include
??? Food Reactions
??? Influenza Exposure
??? Rash, Amoxicillin or Augmentin
??? Vomiting With Diarrhea
Robust Index—for faster, easier searching by page number.
Sharpened symptom definitions—speed problem identification.
Here’s the help triagers need to handle calls with complete confidence.
Highlighted triage assessment questions—step-by-step checklists to help gauge the urgency of patient problems and select the appropriate disposition Parent-reassuring home care instructions Prescription and nonprescription medication questions, dosages, and recommendations Detailed User’s Guide—a valuable training tool for triage and advice personnel Reproducible telephone log sheets—standardize call documentation and save charting time Quality assurance checklist—for staff training and evaluation, enhanced caller satisfaction Urgent updates—immediate Web access to protocol changes Spiral-bound format—lies flat for convenient use
The14th Edition has been updated from cover to cover
NEW look and feel for streamlined triage—eye-appealing double-column format helps triagers scan relevant
protocols more easily, zero in on callers’ specific concernsmore rapidly.
Content updates—more than 90% of all protocols revised, many extensively.
New protocols include
??? Food Reactions
??? Influenza Exposure
??? Rash, Amoxicillin or Augmentin
??? Vomiting With Diarrhea
Robust Index—for faster, easier searching by page number.
Sharpened symptom definitions—speed problem identification.
作者簡介
Barton D. Schmitt, MD, FAAP, is a professor of pediatrics at the University of Colorado School of Medicine and medical director of the After-Hours Call Center at Children’s Hospital Colorado in Aurora, CO. Dr Schmitt is also the author ofMy Child Is Sick!, published by the American Academy of Pediatrics (AAP). Dr Schmitt has received several awards, including the C. Anderson Aldrich Award for contributions in child development and the Education Award for contributions in pediatric education, both from the AAP.
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