商品簡介
This handbook addresses the increasing problem of violence and aggression in the healthcare workplace and offers specific suggestions for reducing risk and managing incidents when they do occur. It is aimed at all healthcare staff, from doctors to receptionists, whose work brings them into contact with patients. Linsley (nursing, U. of Lincoln, UK) also provides an overview of some theories of aggression and reviews legal issues relevant to workplace violence in England and Wales. Distributed in the U.S. by BookMasters. Annotation c2006 Book News, Inc., Portland, OR (booknews.com)
