商品簡介
This textbook covers planning, development, and management of tourism, hospitality, and events (THE) facilities operations. It outlines the principles and mechanics of the planning system and considers the stages of the property development process. Coverage encompasses feasibility studies for THE facilities, information technology, outsourcing, and cost management, as well as leadership, innovation, and knowledge management. There is special focus on corporate social responsibility, sustainable facilities design, and waste and energy management. Case studies from around the world are included. Hassanien is affiliated with Edinburgh Napier University. Dale is affiliated with the University of Wolverhampton. The book is distributed in the US by Stylus Publishing. Annotation c2013 Book News, Inc., Portland, OR (booknews.com)