Fully revised to cover the dramatic developments in supply chain improvement methods, Lean Six Sigma for Supply Chain Management, Second Edition provides the guidelines, tools, and techniques required to eliminate supply chain issues and boost company performance. This updated edition offers new coverage of enterprise kaizen events, big data analytics, customer loyalty metrics, security, and sustainability. This practical guide demonstrates how lead time and demand impact customer service and inventory investment levels and provides a blueprint for supply chain continuous improvement.
James William Martin (Rehoboth, MA), a Lean Six Sigma consultant and Master Black Belt, is president of Six Sigma Integration, Inc. He is the author of several books and articles on quality and process improvement.
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