商品簡介
Clearly written and packed with practical team training exercises, this volume provides comprehensive information on building, assessing and improving team performance. Crafted especially for use by team members, Tools for Team Excellence describes how to develop the seven key components of effective teams: specific targets, appropriate talent, clear roles and responsibilities, efficient procedures, constructive interpersonal relationships, active reinforcement and diplomatic ties with other parts of the organization. Huszczo examines each of these components and provides the strategies, techniques and team-building tools needed to ensure team and organizational effectiveness.
作者簡介
Gregory E. Huszczo, PhD, is an award-winning teacher and researcher, a licensed psychologist, a consultant and trainer, and an author. His clients include Ford Motor Company, Digital Equipment Corporation, La-Z-Boy, Unisys, AFSCME, Navistar and the Red Cross. Huszczo is currently professor of organizational behavior and development at Eastern Michigan University.