The Effective Change Manager's Handbook is explicitly designed to help practitioners, employers and academics define and practice change management successfully and to develop change management maturity within their organization. A single-volume learning resource covering the range of knowledge required it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. Covering the whole process from planning to implementation, it offers practical tools, techniques and models to effectively support any change initiative.
APMG is a leading global Examination Institute and the Official Accreditor of the UK Government's Cabinet Office and by the United Kingdom Accreditation Service (UKAS). They accredit professional training and consulting organizations and manage certification schemes for knowledge-based workers.
Richard Smith is a specialist in organizational development. Currently running his own consultancy, Richard Smith Associates, he works with clients as diverse as Unilever, GKN, Nestle, Mars and Harvard Business School.
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