Knowledge and Business Process Management

From a multidisciplinary, holistic orientation, Hlupic (information systems and computing, Brunel U., UK) points out that Knowledge and Information Management (KIM) are often separated but inseparable areas. These 15 chapters contributed by leading experts from academia and industry worldwide form a compilation of recent research and practice in these conjoined fields in traditional and e-commerce environments. They discuss trends based on an empirical analysis of European research projects, issues related to the growing importance of the knowledge economy, why knowledge should not be regarded as a commodity, several management innovation and change programs, bridging theory and practice, and collaborative and technical aspects. Case studies further illuminate these ideas. Annotation c. Book News, Inc., Portland, OR (booknews.com)