Master modern Six Sigma implementation with the most complete, up-to-date guide for Green Belts, Black Belts, Champions and students! Now fully updated with the latest lean and process control applications, A Guide to Lean Six Sigma and Process Improvement for Practitioners and Students, Second Edition gives you a complete executive framework for understanding quality and implementing Lean Six Sigma. Whether you're a green belt, black belt, champion, or student, Howard Gitlow and Richard Melnyck cover all you need to know. Step by step, they systematically walk you through the five-step DMAIC implementation process, with detailed examples and many real-world case studies. You'll find practical coverage of Six Sigma statistics and management techniques, from dashboards and control charts to hypothesis testing and experiment design. Drawing on their extensive experience consulting on Six Sigma and leading major Lean and quality initiatives, Gitlow and Melnyck offer up-to-date coverage of:
This guide will be an invaluable resource for everyone who is currently involved in Six Sigma implementation, or plans to be. It's ideal for students in quality programs; "Green Belts" who project manage Six Sigma implementations, "Black Belts" who lead Six Sigma teams; "Champions" who promote and coordinate Six Sigma at the executive level; and anyone seeking Six Sigma certification.
Howard S. Gitlow (Miami, FL) is executive director of the Institute for the Study of Quality, director of University of Miami's MS degree program in management science, and a professor at its School of Business Administration. Gitlow is a Certified Six Sigma Master Black Belt, a fellow of the American Society for Quality (ASQ), and a member of the American Statistical Association. He has consulted on quality, productivity, and related matters with many organizations, including several FortuneR 500 companies. He has authored or co-authored a dozen books, including Design for Six Sigma for Green Belts and Champions (Prentice Hall), and published 50+ academic articles in the field.
Richard Melnyck (Miami-Ft. Lauderdale Area, FL) is Executive Director of Process Improvement at the University of Miami Health System. He is a Six Sigma Master Black Belt, a member of ASQ, the University of Miami faculty advisor for ASQ, and a member of the Beta Gamma Sigma international Honor Society. He has consulted on quality, productivity and related matters with many organizations. He received his M.S. in Management Science (2008), M.B.A. (2002), and M.S. in Computer Information Systems (2002) from the University of Miami.
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