商品簡介
Conflict management expert Media offers this general guide to de-escalation, with a focus on school contexts and dealing effectively with young people's emotional situations. Non-contact techniques for recognizing and addressing aggression before it turns to violence are offered, beginning with the concept of "flooding" or adrenaline overload and its deleterious effect on information intake. Body language, distraction, the interplay between child and adult stress, and how to deal with calming down other involved adults are covered. Several chapters discuss age-specific strategies. The last few chapters talk about spotting mental health issues, and put the material of the book in context of the December 2012 Newtown shooting, highlighting possible points of intervention before a violent event. Annotation c2014 Book News, Inc., Portland, OR (booknews.com)
