Raymond Sheen, PMP, is the president of Product & Process Innovation, a consulting firm specializing in project management, product development, and process improvement. He teaches seminars on developing and reviewing business cases at Worcester Polytechnic Institute, Clemson University, and the China Institute for Innovation. Sheen has managed projects for both government and private organizations. He prepared and reviewed hundreds of business cases when he worked at General Electricboth as a member of corporate staff and as an engineering executive within GE’s Industrial Systems business. He holds engineering degrees from the U.S. Air Force Academy and the Massachusetts Institute of Technology. He and his family reside in South Carolina.
Amy Gallo is a contributing editor at Harvard Business Review. She writes the monthly Best Practices column on HBR.org, which provides straightforward, actionable advice for managers at all levels. Before working as a writer and editor, she was a consultant at Katzenbach Partners, a strategy and organization consulting firm based in New York.
