商品簡介
This volume presents basic information on social skills, focusing on the workplace and drawing on information in government sources, professional associations, research, periodicals, white papers, books, and websites. Presented in a question-and-answer format, chapters cover verbal, non-verbal, and written interpersonal communication skills; organizational, problem-solving, decision-making, and conflict resolution skills; professional ethics, etiquette, and conduct; and teamwork, collaboration, and leadership skills. Annotation c2015 Ringgold, Inc., Portland, OR (protoview.com)
