The Essentials of Knowledge Management

This book reviews the field of Knowledge Management, taking a holistic approach that includes both "soft" and "hard" aspects. It provides a broad perspective on the field, rather than one based on a single viewpoints from Computer Science or Organizational Learning, offering a comprehensive and integrated conception of Knowledge Management. The chapters represent the best Knowledge Management articles published in the 21st century in Knowledge Management Research & Practice and the European Journal of Information Systems, with contributors including Ikujiro Nonaka, Frada Burstein, and David Schwarz. Most of the chapters contribute significantly to practise as well as theory.
The OR Essentials series presents a unique cross-section of high quality research work fundamental to understanding contemporary issues and research across a range of Operational Research topics. It brings together some of the best research papers from the highly respected journals of the Operational Research Society, also published by Palgrave Macmillan.

John S. Edwards is Professor of Knowledge Management at Aston Business School, Birmingham, UK. His interest is in how people actually use theories, models, and systems in practice. He has published around 70 peer-reviewed research articles and was founding editor of the journal Knowledge Management Research & Practice.