商品簡介
Part 1 provides a detailed and clearly structured step-by-step approach, which will help anyone to develop the ability to coach others. Importantly, however, as well as helping to develop the skills of coaching, the authors provide valuable guidelines on: where to start when coaching a colleague, how long the coaching will take, and which methods should be employed, and when.
Part 2 provides a range of real life case studies from a variety of commercial and non-commercial settings that will help you to decide how coaching can best be tailored to your own organization. The final part of the book contains detailed practical exercises that can be used in a variety of settings. Each of these individual elements combine to provide the definitive coaching handbook.