Itil Foundation Essentials ― The Exam Facts You Need
商品資訊
ISBN13：9781849283991
出版社：Bernan Assoc
作者：It Governance Publishing (COR)
出版日：2012/09/06
裝訂／頁數：平裝／148頁
商品簡介
An official ITILR Licensed product, ITILR Foundation Essentials is a distillation of critical information - no waffle or padding - just exactly what you need to understand how to pass the ITIL Foundation exam. Written for self-study candidates, ITIL community training delegates, itSMF/BCS members and V2 Foundation Certificate holders, who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes.
Project managers, who are looking to expand their qualifications, and IT contractors or consultants, who don't want to take time out from their day jobs to attend a course, will also find this pocket guide an essential companion to their studies and education.
作者簡介
Claire Agutter has been an ITIL principal lecturer since 2007. She has been involved in exam panels for ITIL V2 and V3, and provides online ITIL training through IT Training Zone Ltd.Before working in ITIL training and education, she held a number of operational, consulting and implementation roles, giving her practical experience of ITIL in the real world.
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