Achieving Safe Health Care ─ Delivery of Safe Patient Care at Baylor Scott & White Health

The need to improve patient safety is stronger now than ever before, but many organizations lack the knowledge of the necessary steps to develop and implement effective patient safety changes. This book will provide a detailed overview of the Baylor Scott & White Health approach to the delivery of safe care, the leading aim of the STEEEP quality and patient safety framework. It will contain real-life examples, practice approaches, and tools for improving patient safety. The book will be structured around some of the key components of patient safety such as the importance of strategic efforts in categories of culture, processes, and technology.

Jan Compton, MS-HCAD, BSN, RN, CPHQ, is vice president of patient safety and chief patient safety officer for Baylor Scott & White Health (BSWH), the largest not-for-profit health care system in Texas, which includes 46 hospitals, more than 800 patient care sites, 5800 affiliated physicians, more than 35,000 employees, and the Scott & White Health Plan. In this role, she is responsible for overseeing the health care system’s efforts to develop and implement evidence-based patient safety practices intended to help the organization pursue its vision of "no preventable deaths, no preventable injuries, and no preventable risk."

Jan’s passion for patient safety is clearly demonstrated as she leads by influence the BSWH programs to reduce inpatient mortality, promotes an organizational culture conducive to the development of patient safety innovations, and guides employees in the adoption of patient safety values. Her plan is to operationalize patient safety goals and processes across all BSWH facilities.