Lean Six Sigma ─ International Standards and Global Guidelines

Lean Sigma incoporates best practices from programs such as International Organization for Standardization (ISO), Capability Maturity Model (CMM), and Total Quality Management (TQM). The international Lean Six Sigma practitioner must understand not only the dynamics of Lean and Six Sigma, but a variety of cultural aspects and regulations. It is crucial to understand the audience receiving the training. How does the culture relate to tools and method of delivery? Can this culture manage the process controls neccessary to continue the process improvement? Although the tools remain the same, the way individuals respond to the application and implementation of these tools varies significantly.

Terra Vanzant-Stern, PhD is a PMP and Six Sigma Master Black Belt. She also holds certifications in SPHR/GPHR. Dr. Stern is the chair-elect for the American Society for Quality (ASQ) Lean Enterprise Division (LED). LED is the largest professional and trade association governing Lean principals. Dr. Stern chaired the ASQ Rocky Mountain Quality 2013 conference in February 2013 and speaks at regional conferences. Her most-recent book is Lean Six Sigma: International Standards and Global Guidelines. She was the recipient of the Educator of the Year award for the State of Colorado as well as Facilitator of the year for the Lean Six Society.Dr. Stern is also the author of HR Concepts for Project Managers and Lean Six Sigma: Practical Bodies of Knowledge as well as a number of white papers on Leadership Development and Process Improvement. Her new book, Lean Project Management, will be publishing soon.Dr. Stern is a principal for SSD Global Solutions and has personally trained over 500 individuals for Lean Six Sigma certification. SSD Global Solutions was awarded the Lean Government contract for the State of Colorado, which was recently renewed for the 2014-2015 contract period.