Enterprise Change Management ─ How to prepare your organization for continuous change

"One of the biggest challenges facing organizations today is the ability to deliver the necessary change to sustain competitive advantage and adapt to economic and market environments. However, the gap between what organizations would like to deliver andtheir capabilities to do so is getting increasingly wider. Enterprise Change Management provides a practical roadmap for bridging this gap to help organizations build the sustainable capabilities to implement a portfolio of changes. Based on research on change performance from over 20,000 people and 320,000 data points over a 19-year period, Enterprise Change Management will help you diagnose the root causes of the organisational change gap, manage demand for change and create the context for successful continuous change in your organization. This book introduces five core capabilities - adaptive leadership; executing single changes effectively; managing the demand for change; hiring resilient people and creating the context for successful change. Frameworks, processes and tools help readers assess change capabilities and then create a strategy to close the change gap and improve performance in their organization"--

David Miller is the Chairman and Founder of Changefirst, a global training and consulting organization specializing in change management.

Audra Proctor is Head of Learning, Research, and Development at Changefirst. She manages key client relationships and works in Europe, the US, and Africa.