The Power of People ─ Learn How Successful Organizations Use Workforce Analytics to Improve Business Performance

Workforce analytics opens powerful new opportunities for HR to improve business effectiveness. Much attention has already been paid to the technical requirements for implementing it. Now, there's a book that covers the organizational development and change management issues that will make or break your success.

 

Drawing on their cutting edge experience within IBM and with many of its most innovative clients, the authors walk step-by-step through establishing a foundation for the effective use of workforce analytics, and then systematically embedding analytics capabilities throughout HR. For each step, the authors present a detailed Fortune® or FTSE client case study, candidly describing the client's challenges, obstacles, and successes. You'll learn how to:

• Begin with a vision, not data analysis
• Pick your projects wisely, so you can "earn your keep" with visible, valuable successes
• Understand the interplay between data, technology and third party support
• Plan workforce analytics as if it were a consultancy that needs to win clients
• Optimize your balance of leadership, consulting, and analytic skills
• Identify steps to execute in the next three months that will prepare you for the next five years

Analytics are rapidly becoming pervasive in functions ranging from finance to marketing. Now, discover how HR can gain just as much value, by informing every key decision with the best possible insight.

Nigel Guenole is an executive consultant with IBM, where he consults with many of the world’s most successful organizations about improving organizational performance with psychological science. He is also Director of Research at the Institute of Management at Goldsmiths, University of London. Nigel’s consulting, research, and teaching focus on topics in industrial-organizational psychology and statistical modeling. He is an associate fellow of the British Psychological Society (BPS), a member of the Academy of Management (AOM), and a member of the Society for Industrial and Organizational Psychology (SIOP). His work on topics related to workforce analytics has been featured in the media and popular press, as well as in numerous scientific journals, including Frontiers in Quantitative Psychology & Measurement and Industrial and Organizational Psychology: Perspectives on Science and Practice.

Jonathan Ferrar is a respected consultant, speaker, and influencer in HR strategy, workforce analytics, and the future of work. He advises clients on how to establish human resources strategies that will improve business performance and make HR more relevant. He was listed as one of the global Top 50 HR Analytics Influencers on LinkedIn in 2014 and as one of the 15 HR and People Analytics Experts to Follow for 2017 by Jibe. Before he started his own consultancy business, Jonathan worked for more than 25 years in corporate business in IBM, Andersen Consulting (now Accenture), and Lloyds Bank, for many of those years in senior executive management roles in both the United Kingdom and the United States. Jonathan has worked with C-suite clients and business leaders across the globe on human resources management and workforce analytics. He holds a bachelor of arts degree and a master of arts degree from the University of Cambridge and a postgraduate diploma in human resources management from Kingston Business School. He is a Chartered Fellow of the Chartered Institute of Personnel and Development (Chartered FCIPD).

Sheri Feinzig is a director at IBM, where she leads a global team of consultants, content development experts, and the Smarter Workforce Institute. Sheri has more than 20 years of experience in human resources research, organizational change management, and business transformation. She has applied her analytical and methodological expertise to numerous research-based projects on topics such as employee retention, employee engagement, performance feedback, social network analysis, and organizational culture. Sheri received her Ph.D. in Industrial-Organizational Psychology from the University at Albany, State University of New York. She has presented on numerous occasions at national conferences and has coauthored a number of publications and white papers. She has served as an adjunct professor in the psychology departments of Rensselaer Polytechnic Institute in Troy, New York, and the Illinois Institute of Technology in Chicago, Illinois, where she taught doctoral, masters, and undergraduate courses on performance appraisal, tests, and measures. Sheri is a member of the Society for Industrial and Organizational Psychology (SIOP).