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E-Government for Public Managers ─ Administering the Virtual Public Sphere
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商品簡介
E-Government for Public Managers examines significant trends in information and communication technology (ICT) that impact the day-to-day operations of federal, state, and local government. This hands-on guide focuses on efforts to improve service delivery, human resource administration, political participation, education, and citizen input (e-democracy), while at the same time recognizing that with ICT’s great promise comes great peril in the form of erosion of personal privacy (e-surveillance). Individual chapters address virtual public organizations, government’s role in online education, government’s use of social media, online budgeting, and ways ICT can aid governmental reform.
作者簡介
Robert A. Cropf is professor of political science at Saint Louis University where he teaches public administration. He is on the editorial board of the International Journal of Information Communication Technologies and Human Development and is author of American Public Administration: Public Service for the 21st Century and coauthor of The Public Administration Casebook.
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