Negotiating the Nonnegotiable ─ How to Resolve Your Most Emotionally Charged Conflicts

""A masterpiece--clear, insightful, and practical. Highly recommended!"--William Ury, coauthor of Getting to Yes and author of Getting to Yes with Yourself Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts. Before you get into your next conflict, read Negotiating the Nonnegotiable. It is not just "another book on conflict resolution," but a crucial step-by-step guide to resolve life's most emotionally challenging conflicts--whether between spouses, a parent and child, a boss and an employee, or rival communities or nations. These conflicts can feel nonnegotiable because they threaten your identity and trigger what Shapiro calls the Tribes Effect, a divisive mind-set that pits you against the other side. Once you fall prey to this mind-set, even a trivial argument with a family member or colleague can mushroom into an emotional uproar. Shapiro offers a powerful way out, drawing on his pioneering research and global fieldwork in consulting for everyone from heads of state to business leaders, embattled marital couples tofamilies in crisis. And he also shares his insights from negotiating with three of the world's toughest negotiators--his three young sons. This is a must read to improve your professional and personal relationships"--

Daniel Shapiro, Ph.D., is founder and director of the Harvard International Negotiation Program and a world-renowned expert on conflict resolution. From advising leaders of war-torn countries to working with senior executives and families in crisis, Dan has helped thousands of organizations and individuals solve the problems that divide us. Drawing on these experiences and his practice-based research, he has developed a wealth of practical approaches to amplify influence and leadership—in business, in government, and in life.


From the Hardcover edition.