商品簡介
Communication and personal relationship expert shows readers how handle difficult conversations with tact, kindness, and confidence.
作者簡介
Dr. Mike Bechtle (EdD, Arizona State University) is the author of People Can't Drive You Crazy If You Don't Give Them the Keys, How to Communicate with Confidence, and I Wish He Had Come with Instructions. His articles have appeared in publications such as Writer's Digest, Pastors.com, and Entrepreneur. A frequent speaker, Bechtle lives in California. Learn more at www.mikebechtle.com.