Consultancy, Organizational Development and Change ─ A Practical Guide to Delivering Value

Organizations are increasingly investing in consulting capabilities to understand what changes they need to make to keep up the pace with the competition and future-proof their business. Consultancy, Organizational Development and Change is a guide for internal and external consultants needing to develop the necessary skills to consult in different organizational settings where there is a great deal of complexity. It tackles the issues posing the greatest threat to the success of the change program, including how to adapt to rapidly shifting needs, how to deal with the emotional and ethical issues that arise and how to ensure that the managers take full ownership for the change so that 'business as usual' is established.

Complete with case studies from the 'Big Four' consultancy groups as well as boutique firms, Consultancy, Organizational Development and Change shows how to identify and execute interventions in a variety of organizational settings to deliver value. It provides guidance on how to develop a value proposition, how to define, write and present the business case for the proposed interventions, how to establish credibility and how to report on the results.

Dr Julie Hodges is currently director of MBA programmes at Durham University Business School and a lecturer and researcher of change in organizations. She is a senior fellow of the Foundation for Management of Education. Before entering academia Julie worked as a management consultant for over 20 years. She has worked with several profit and non-profit organizations, including the British Council, Vertex, PwC and RBS. Julie is a founding director of the Leading Well - a social enterprise for developing leaders in the public and third sectors.