Fundamentals of User-Centered Design ─ A Practical Approach

Still and Crane present readers with a comprehensive guide to the underpinnings of user-center design (UCD) theory and its origins, as well as practical, repeatable processes for creating effective UCD. The authors cover the origins of UCD from the First World War through to the early twenty-first century, the core principles of UCD, research in UCD, assessing the design situation, balance and filter design features, and a wide variety of other related subjects. Brian Still is a UCD industry professional with more than fifteen years of experience. Kate Crane is a faculty member of Eastern Washington University. Annotation ©2017 Ringgold, Inc., Portland, OR (protoview.com)

Dr. Brian Still has more than 15 years of industry experience, working in both the private and governmental sectors, as a technology developer, manager, and evaluator. He has directed the TTU Usability Research Lab since 2006, managing a number of user experience (UX) design and testing projects for a wide range of clients, and generating a number of publications, including a highly respected collection, Usability of Complex Systems: Evaluation of User Interaction, edited with Michael Albers and published by CRC Press in 2011. In the same year Dr. Still spun off a startup from TTU, Grinbath (now called EyeGuide), based around eye tracking technology he helped invent and patent. For the last 4 years EyeGuide has made (drawing on sound UX design principles) three different eye tracking research and control systems, selling them to clients around the world.

Dr. Kate Crane is an Assistant Professor of Technical Communication at Eastern Washington University. She has served as the Assistant Director of the Usability Research Lab and an instructor of Technical Communication at Texas Tech University where she earned her PhD in 2015. Crane’s current research focuses on document modality and usability, but her larger interests include usability testing, eye tracking methodology, and user-centered design (UCD). She has worked on UCD and usability projects for Grinbath, LLC, the makers of EyeGuide, and the University of North Texas Libraries’ Portal to Texas History.