Managing With Total Quality Management ─ Theory and Practice
商品資訊
系列名：Management, Work and Organisations
ISBN13：9780333620076
出版社：Palgrave Macmillan
作者：Adrian Wilkinson; Tom Redman; Ed Snape; Mick Marchington
出版日：2018/01/01
裝訂／頁數：平裝／224頁
規格：27.3cm*21cm*1.9cm (高/寬/厚)
定價
：NT$ 4797 元若需訂購本書，請電洽客服 02-25006600[分機130、131]。
商品簡介
作者簡介
商品簡介
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
作者簡介
ADRIAN WILKINSON is Professor of Human Resource Management at Loughborough University Business School. He was previously Senior Lecturer in Human Resource Management at the Manchester School of Management (UMIST).
TOM REDMAN is Lecturer at Teesside Business School
ED SNAPE is Lecturer in the Department of Management, Hong Kong Polytechnic University
MICK MARCHINGTON is Professor of Human Resource Management and Dean of Management Studies at the Manchester School of Management, UMIST
TOM REDMAN is Lecturer at Teesside Business School
ED SNAPE is Lecturer in the Department of Management, Hong Kong Polytechnic University
MICK MARCHINGTON is Professor of Human Resource Management and Dean of Management Studies at the Manchester School of Management, UMIST
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