The Business of Excellence offers a unique and compelling perspective on the drivers of excellence in teams and organizations. The author, Justin Hughes, brings an unusual mix of experience and insight, having worked as a management consultant to some of the world's most successful organizations, in addition to having served for 12 years as a military fighter pilot.
The challenges of high performance and leadership are explored in depth with insights, interviews, and case studies from the military, sporting, and corporate worlds. The material includes a proprietary performance model that can be applied to a wide spectrum of organizations, focusing on:
- People: the primacy of attitude over skills
- Capability: building alignment before setting people free
- Delivery: a process to close the gap between desired and actual outcomes
- Learning: how to accelerate performance in real time
- Leadership: exhibiting a set of behaviors such that others choose to follow
- Risk: avoiding the victory of compliance over outcomes
In The Business of Excellence, Justin deconstructs the drivers of high performance with a rare clarity, insight, and accessibility, to illustrate and explain tangible tools and methods, all of which can be applied by readers in their own teams and organizations.
Justin Hughes is the Managing Director of Mission Excellence, a consultancy that partners with organizations committed to high performance. He built the business from a zero base; it now delivers consulting and training services around the world to organizations across the spectrum of commercial, public sector, not-for-profit and professional sport. Justin is also a renowned speaker on high performance, decision-making, risk and safety culture, and leadership. In addition to private client engagements, he has presented at a number of high-profile national and international events including the UK Institute of Directors' Annual Convention and 'Leaders in Dubai'.
Prior to founding Mission Excellence, Justin was a military fighter pilot with the UK Royal Air Force, becoming the Executive Officer of the Red Arrows, with whom he flew over 250 displays worldwide.
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