How to Create a Coaching Culture ― A Practical Introduction

How to Create a Coaching Culture is a practical guide to developing an effective and efficient coaching culture within an organization. It demonstrates how to empower a workforce to achieve higher performance and greater business results with a strategy closely aligned to an organization's objectives. Using a combination of practical tools, assessments, scenarios and case studies from best practice, it provides guidance for planning, pitching, and building a scheme. It also offers a complete framework for evaluating benefits and measuring return on investment.

This fully updated 2nd edition of How to Create a Coaching Culture demonstrates how a coaching culture should be closely aligned with broader business concerns, including bottom line results, productivity and agility in the VUCA (volatile, uncertain, complex, and ambiguous) environment. It shows how to link productivity and growth, how to adopt principles that naturally encourage coaching and engagement, how to develop autonomous teams, how to develop tools that foster flexibility, and how to assess organizational readiness for change. Online resources include a series of downloadable tools and templates to use in practice, including a diagnostic tool to check 'coaching culture health' and a corresponding report, development plan and monitoring templates, training course assessment forms, and more.

The HR Fundamentals series is endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development with over 145,000 members worldwide. This series of succinct, practical and straightforward guides supports those in the early stages of HR.

Ro Gorell is a change strategist and coach specializing in lean change/agile, modelling these principles through her business Grow Talent, in collaboration with Change Optimised. Based in Australia, she is the author of Group Coaching and co-author of 50 Top Tools for Coaching, both published by Kogan Page.

Gillian Jones is co-managing director of Emerge, an organizational and behavioural change consultancy. Based in the UK, she has recently launched The Empowering Women's Programme in the Middle East. She is the co-author of 50 Top Tools for Coaching, published by Kogan Page.