101 Tough Conversations to Have With Employees ― A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

This second edition of the bestselling guide by top human resources author Paul Falcone provides guidance for managers, including sample dialogues for how to broach uncomfortable conversations across a wide range of issues.

Inappropriate workplace conduct, lateness, sexually offensive behavior, not to mention productivity and communication issues… these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. Paul Falcone’s 101 Tough Conversations to Have with Employees, Second Edition, offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on. 

This practical, solutions-oriented book walks readers through some of the most common--as well as the most serious--employee problems managers are likely to encounter. While covering everything from substandard performance reviews to progressive disciplinary warnings and termination meetings, the second edition of this bestselling resource offers readers twenty brand-new scenarios covering current hot-button issues like sexual harassment, high employee turnover, FMLA abuse, ADA accommodations, team turnarounds, and compensation conflicts. 

This trustworthy guide helps managers treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques managers can use to protect themselves and their organizations--and get the very best from their employees.