Humanizing Healthcare: Transform Culture to Hardwire Humanity at Every Point of Care
商品資訊
ISBN13：9781264267279
出版社：McGraw-Hill
作者：Summer Knight
出版日：2021/04/06
裝訂：精裝
商品簡介
Without meaning to do so, the healthcare industry continues to injure people--patients and clinicians--physically, emotionally, mentally, financially, spiritually, and socially. There have been numerous efforts to overhaul the system, but nothing has yet cured healthcare of its illnesses.
Paramedic-turned-physician executive and Deloitte consultant Summer Knight helps top healthcare and life sciences organizations create patient-centric, consumer-oriented healthcare delivery systems. She not only provides a guide for how the industry can transform to embody a more human perspective, using data and technology, she also illustrates how using Humanizing Healthcare as a collective North Star will positively impact all stakeholders: consumers, providers, caregivers, staff, executives, shareholders, and the government alike. In this book, she:
- Defines the core problem in the healthcare ecosystem
- Clarifies the 3+1 key drivers disrupting healthcare
- Presents the 7 trends transforming healthcare
- Introduces a new vernacular for healthcare
- Reveals the 9 requirements that hardwire humanity at every point of care
- Describes new models for care, removing barriers while engaging and activating consumers to optimize their health, even when burdened by chronic conditions
- Discusses the 9 cultural changes for Humanizing Healthcare
- Identifies the evolving macro-level transformations in healthcare
Humanizing Healthcare is the future of healthcare.
購物須知
外文書商品之書封，為出版社提供之樣本。實際出貨商品，以出版社所提供之現有版本為主。部份書籍，因出版社供應狀況特殊，匯率將依實際狀況做調整。
無庫存之商品，在您完成訂單程序之後，將以空運的方式為你下單調貨。為了縮短等待的時間，建議您將外文書與其他商品分開下單，以獲得最快的取貨速度，平均調貨時間為1~2個月。
為了保護您的權益，「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨，請在商品鑑賞期內寄回，且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。