Effective Crisis Leadership in Healthcare: Lessons Learned from a Pandemic

COVID-19 thrust the world into a state of crisis for which no one was adequately prepared, and the fact is that no industry was so hard-hit as healthcare. Although some providers were more equipped than others, without warning all physicians' offices and hospitals were obligated to stay up and running through the deadly pandemic while delivering life-saving care and preventing wide-spread infection.

Effective Crisis Leadership in Healthcare conveys hard-learned tactics, strategies, and advice to enable healthcare leaders to increase their confidence and mental preparedness prior to the next big catastrophe. This book addresses industry-wide problems revealed by COVID-19 like inadequate crisis planning, lack of financial stability, and inexperience with communication and leadership.

How does this book give you an advantage?

Greeter and Reiboldt share key lessons learned from the Pandemic and arm medical practice leaders with actionable information to continue to develop their leadership skills in preparation for future crises.

Here are just some of the topics the authors discuss in detail:

• Definition of Crisis
• Business and Continuation Planning
• Developing a Preparedness Plan
• Actions to Take Before a Disaster
• Communication Techniques During and After the Crisis
• Qualities of Effective Leaders
• Vision of the Future
• Management Principles for Administrative and Physician Leaders
• Minimizing the Potential Impact of a Crisis
• Ongoing Monitoring
• Cybersecurity and Crisis Management
• Third Party Vendors
• Crisis Management Planning Team
• Stress & Tension
• Legal Counsel's Role in a Crisis
• Post-Disaster Checklists
• Organizational Learning and Social Evaluations
• Learning from Our Mistakes

If you're a healthcare provider or administrator, Effective Crisis Leadership in Healthcare will give you the benefit of COVID-19 hindsight and a roadmap to planning for any future catastrophes.