Introduction to Operations Management

Operations management is involved in designing and controlling the processes of production. It also deals with redesigning the business operations in the production of goods and services. Operations management ensures that business operations are meeting the customer requirements while using minimal resources. It manages the entire production system where inputs such as raw material, labor and energy are converted into outputs such as goods and services. Operations management has application in various sectors like banking systems, hospitals and companies. It manages the strategic as well as day-to-day production of goods and services. This textbook elucidates the concepts and innovative models around prospective developments with respect to operations management. It picks up individual branches and explains their need and contribution in the context of a growing economy. Those in search of information to further their knowledge will be greatly assisted by this book.