Refer to the practical guidance provided in this book to use Salesforce DX to set up Service Cloud, which introduces more versatility and resilience into Service Cloud development, especially when large teams are collaborating on highly customized enterprise deployments. You will learn to transition from the legacy change set development model to the new org development model or package development model.
Salesforce DX allows users to develop and manage Salesforce apps throughout the entire platform in a more direct and efficient way. Salesforce DX, used primarily by developers, allows users to have true version control. Salesforce DX became generally available in late 2017 and has now reached a stage of feature richness and stability that it has started to be more widely adopted.
Beginning Salesforce DX provides development teams with practical examples of using Salesforce DX to build upon for more complex and customer-specific customizations. The how-to examples can be used and enhanced by developers and administrators and you can go far beyond Salesforce documentation.
What You Will Learn
Who This Book Is For
Salesforce Service Cloud administrators, Salesforce Service Cloud consultants, and Salesforce developers. The secondary audience includes customer service technical leaders and customer service business leaders.
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