Written by an experienced coach, mentor and mediator, this book is a perfect guide for those who want to develop their coaching skills by drawing on ideas, tools and models to help you engage in effective coaching conversations.
It takes ideas from a variety of approaches to coaching and explores issues such as ethics, coaching as a line manager, boundaries and qualifications/accreditation. This book is aimed at students on coaching programmes, people working as a coach, consultants, learning and development practitioners, and managers at all levels from supervisor to director. It summarises key ideas from the literature on management, leadership, psychology and personal effectiveness, as well as coaching.
Written in 52 short accessible chapters from A to Z and back aagain, this book is an easy to use guide that is written in a clear and engaging style. It can be read from beginning to end, or dipped in to as appropriate, and there are critical questions to help the reader reflect on their own knowledge and apply it to their work or studies.
外文書商品之書封,為出版社提供之樣本。實際出貨商品,以出版社所提供之現有版本為主。部份書籍,因出版社供應狀況特殊,匯率將依實際狀況做調整。
無庫存之商品,在您完成訂單程序之後,將以空運的方式為你下單調貨。為了縮短等待的時間,建議您將外文書與其他商品分開下單,以獲得最快的取貨速度,平均調貨時間為1~2個月。
為了保護您的權益,「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨,請在商品鑑賞期內寄回,且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。