Matching Supply with Demand: An Introduction to Operations Management

Cachon Matching Supply with Demand, 4e is a clear, concise and more rigorous approach to an introductory Operations management course. Written by Wharton authors who use their guiding principles “real operations, real solutions” to bring the text and concepts to life, writing the majority of chapters from the perspective of specific companies. The “real solutions” refers to providing students with tools and strategies they can implement in practice and apply the author's models in a realistic operational setting. The authors strive for “real simple” by using as little mathematical notation as possible, focusing on many real-world examples and consistent terminology and phrasing throughout.

作者簡介

Gerard Cachon

現職

The Wharton School, University of Pennsylvania

Christian Terwiesch

現職

The Wharton School, University of Pennsylvania

Ch 1 Introduction

Ch 2 The Process View of the Organization

Ch 3 Understanding the Supply Process: Evaluating Process Capacity

Ch 4 Estimating and Reducing Labor Costs

Ch 5 Batching and Other Flow Interruptions: Setup Times and the Economic Order Quantity Model

Ch 6 The Link between Operations and Finance

Ch 7 Quality and Statistical Process Control

Ch 8 Lean Operations and the Toyota Production System

Ch 9 Variability and Its Impact on Process Performance: Waiting Time Problems

Ch10 The Impact of Variability on Process Performance: Throughput Losses

Ch11 Scheduling to Prioritize Demand

Ch12 Project Management

Ch13 Forecasting

Ch14 Betting on Uncertain Demand: The Newsvendor Model

Ch15 Assemble-to-Order, Make-to-Order, and Quick Response with Reactive Capacity

Ch16 Service Levels and Lead Times in Supply Chains: The Order-up-to Inventory Model

Ch17 Risk-Pooling Strategies to Reduce and Hedge Uncertainty

Ch18 Revenue Management with Capacity Controls

Ch19 Supply Chain Coordination