商品簡介
What does it take to succeed in the hospitality industry, where the pressures are immense but the premiums can exceed the imagination? Industry stalwart K.B. Kachru describes hospitality in its highest sense as a skillful navigation of boundaries between the self and others, as a kind of reflexive service fuelled by empathetic vision and yielding the greatest tangible and intangible rewards. In Humility and Agility: The Life of a Hotelier, Kachru celebrates a five-decade-long, eventful and star-studded career in the hospitality industry, often reminiscing on enriching interactions with the world's top dignitaries, including prime ministers, presidents and royalty. Even as he charts his inspiring rise to the top of the barrel, Kachru candidly illustrates his humble beginnings and most challenging stumbles introducing key leadership lessons borne of his unique experiences and sensitive insight. By offering readers a wholesome yet thrilling glimpse into the man and the machine, Kachru's memoir holds the power of a memorable and delightful wisdom, certain to resonate with hospitality professionals and youth driven to achieve success in their fields.
